Terms & Conditions

Policies

Order by Phone:
Our customer service team is here to take your orders Monday through Friday.
#301.798.8687

Extended Hours
Eastern 8:30 A.M. - 6:00 P.M.
Central 7:30 A.M. - 5:00 P.M.
Mountain 6:30 A.M. - 4:00 P.M.
Western 5:30 A.M. - 3:00 P.M

Email & Website:
elmeco@elmecoengineering.com
www.elmecoengineering.com

Cross Referencing Service
We can cross reference your order quickly and efficiently! With a complete distributor and vendor cross reference, we can supply you with all of the products you need. It’s simple; have the following information ready for our customer service department when you call:
1. Distributor or Manufacturer Part Number
2. Brief Description

Terms & Conditions

Prices:
Prices shown are current at time of publication. Where changes have occurred, prices prevailing at the time of shipment will apply. Prices are subject to change without notice.

Quotations:
Our sales and customer service departments welcome quotations for laboratory set-ups and multiple-unit orders. Your inquiries are welcome and appreciated.

Payment Terms:
Payment terms are Net 30 Days on approved credit, F.O.B. warehouse or point of manufacture. Shipping charges are prepaid and added to the invoice. C.O.D. orders will be charged a $10.00 handling fee plus shipping charges. AMEX, MasterCard, and Visa are accepted.

Minimum Order:
There is no minimum order at Elmeco Engineering. Full case quantities or minimum quantities may apply to non-stock or specialty items.

DELIVERY & SHIPPING
All orders are shipped F.O.B. warehouse or point of manufacture. Shipping charges are prepaid and added to the invoice. If your product is in stock, we will ship all orders within 24-48 hours of receipt. If your product is not in stock, please allow a minimum of 2 weeks for delivery. We ship by the most efficient and economical means available.

RETURN GOODS POLICY
If you would like to return an item, please call Elmeco Engineering customer service or contact your local representative for an RGA number. All returns must include an RGA number, include original packaging and be shipped prepaid. Items older than 30 days, sterile, or special order items are subject to review. A 15% restocking fee applies.

WARRANTIES AND LIABILITIES
Elmeco Engineering accepts no responsibility and shall not be held liable for loss, damage, expense, consequential, or accidental damage. This includes the damage to property, person, or premises resulting from these products. Elmeco Engineering MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURCHASE. Elmeco Engineering expressly disclaims all other warranties, whether express, implied or statutory, including the warranty of MERCHANTABILITY AND FITNESS FOR USE. In no event will Elmeco Engineering be liable for consequential damages arising from the use of products described in this catalog.

Payment & Security

Payment/Security

Customer Service Available Mon.-Fri. 8am - 4:30pm (ET)

PO Box 1835
Rockville, MD 20849-1835
Ph. 301.798.8687

email: elmeco@elmecoengineering.com